Disputes

Invoice Number

License Plate

Location

Arrival Time

Departure Time

Invoice Issued Date

Your Dispute Details

About Smart Parking

Smart Parking oversees car parks for landowners to make sure drivers follow parking rules. Renting parking spaces is a business, and it’s important that free time limits are respected to ensure regular turnover and availability for actual customers at retail locations.

Terms and Conditions

The car parks managed by Smart Parking have clear rules posted on signs. If these rules are broken, like staying too long or not paying, a Parking Invoice will be given.

Disputes

Smart Parking brings extensive experience in managing parking-related disputes, developed over many years in the industry. Each dispute is carefully reviewed by a trained assessor who considers both the site-specific rules and the broader context, applying a fair and balanced approach. If you believe a Invoice has been issued in error, we welcome you to submit a dispute for thorough consideration. Dispute decisions may be appealed to a neutral third party adjudicator (Effective Arbitration Inc) within 15 business days following the dispute decision.